Managing
Disk Space
Your account allows you to maintain your site, store incoming and
outgoing mail for your mailboxes, create and manage databases. Your
hosting provider sells you services and disk space for these resources
on his servers. Your control panel allows you to monitor and manage
your disk space usage. This document covers the following disk space
management issues:
Summary Disk Usage
If your hosting plan is configured with the Disk
Usage resource, you will see a Disk Usage bar in Control
/ Info area on the left below the traffic bar:
It shows how much FTP (web), mail and DB disk space
all together you are using of your Disk Usage limit.
It shows:
Last Day Usage
- every 24 hours all servers (web, mail, MySQL, etc.) are scanned,
and all actually used disk space is summarized to make your Summary
Disk Usage for the last day;
Avg (Average Usage) -
for the current disk usage cycle (one month length regardless of
your billing period) of your Disk Usage Limit
- for billing purposes, the system also monitors
your average disk usage for the disk usage cycle. From the beginning
of this cycle, summary readings of each daily scan are added up,
and the cumulative amount is divided by the number of days elapsed
since the cycle starting date.
Disk Usage Limit doesn't
stop you from using more disk space. But if you go over it, you
will be charged overlimit fee for it. Keep in mind that your hosting
plan might be configured to suspend your account if you reach/exceed
your Disk Usage Limit. Before suspension, you would be usually notified
by e-mail of approaching your limit.
However, you can change your Disk Usage limit, in this case:
- Your current disk usage cycle is closed.
- You are refunded recurrent fee for the days remaining to the
end of the disk usage cycle.
- Your disk usage limit is prorated to the days elapsed from
the beginning of the disk usage cycle. And if your average disk
usage is more than this, you are charged extra fee for the overlimit.
- A new disk usage cycle is opened.
- If you are increasing your disk usage limit, you will usually
pay recurrent fee for the increased amount, which is usually less
than extra/usage fee.
* Your hosting plan can prevent you from setting very high Disk
Usage limit.
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FTP
or Disk Quota
If your hosting plan is configured without Disk Usage
resource, you will see a Disk Quota bar in Control / Info
area on the left below the traffic bar:
If your hosting plan is configured with Disk Usage
resource, Disk Quota statistics can be found in your FTP manager:
Every 24 hours the system scans your home FTP directory
to see how much web disk is used under your account. It shows how
much FTP disk space you are using out of your Disk Quota.
When you reach your Disk Limit, the system will not let you upload
anything into your FTP home directory. You cannot store more MBs
than your Disk Quota allows.
Keep in mind that your hosting plan may be configured to suspend
your account when you reach your Disk Quota.
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To change disk
(FTP) quota:
- Go to FTP Manager.
- Click the Change icon in the Quota entry.
- Enter new quota (in MBs).
When changing Disk Quota:
- You are refunded recurrent fee for the remaining days of your
billing period
(in case you prepaid for the differecne between your current disk
quota and free MBs allocated with your plan at the begining of
the billing period).
- You are charged recurrent fee prorated to the period remaining
to the end of your billing period for the difference between plan's
free and new quota MBs.
* Note: your hosting plan can prevent you from setting very high
Disk Quota.
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Mailbox
Quota
For each of your mailboxes you get some default amount
of disk space for storing incoming and outgoing mail. Load statistics
for each of your mailbox can be found in the Properties section
for every individual mailbox:
It shows how much disk space you are using out of your mailbox quota.
You can't store more MBs than your mailbox quota allows.
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To change
mailbox quota:
- Go to e-mail .
- Click the mailbox in the Object section that you want
to change mailbox quota for.
- Click the Change icon in the Quota entry, Mailbox
properties section. for each individual mailbox (see image
above), in this case:
- recurrent fee for the days that remain to the end of the current
billing period is refunded.
- you are charged the recurrent fee of increased mailbox quota
prorated to the rest of the billing period.
Keep in mind that your hosting plan may be configured to prevent
you from setting very high mailbox quota.
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Database
Quota
For each of your data bases you get some default amount
of disk space for storing data. Load statistics for each of your
DBs can be found in the individual DB settings screen:
It shows how much disk space you are using out of this DB quota.
DB Quota doesn't stop you from using more disk space, except for
the MS SQL DB. But if you go over it, you will be charged extra
fee for excess. However you can always increase your DB Quota limit
paying recurrent fee for the increased amount, which would be usually
less than payments for overlimit usage. You hosting plan can be
also configured to prevent you from setting very high DB Quota.
You can change your DB quota limit, by clicking the Change
icon next to the statistics readings for each individual DB (see
image above), in this case:
MS SQL DB:
1. recurrent fee for the days remaining to the end of the current
billing period is refunded.
2. you are charged the recurrent fee of increased DB quota limit
prorated for the rest of the billing period.
MySQL and PostgreSQL DB
1. recurrent fee for the days remaining to the end of the current
billing period is refunded.
2. your DB quota is prorated to the days elapsed from the beginning
of the billing period. And if your DB usage is more than this, you
are charged extra fee for the overlimit.
3. You are charged the recurrent fee of increased DB quota limit
prorated to the days left to the end of the billing period. |
